Privacy Policy for Massage Therapy in Jacksonville, FL


Terms of Service


Terms of Service

Effective Date: July 16, 2025

Welcome to Fuller Performance and Recovery LLC (“Company,” “we,” “our,” or “us”). By accessing or using our website http://www.fullerperformancerecovery.com (“Site”) and our services, you agree to be bound by these Terms of Service and our Privacy Policy. Please read them carefully.

1. Services Provided

We offer information about our massage therapy and corrective exercise services, as well as tools for appointment scheduling and client communication. All services provided are for wellness and relaxation purposes only and are not a substitute for medical treatment or diagnosis.

2. Eligibility

By using this Site, you confirm that you are:

At least 18 years of age (or have parental consent if under 18)

Legally capable of entering into binding agreements

3. Appointments and Cancellations

Appointments can be booked online or by phone (text).

We require 24-hour notice for cancellations or rescheduling.

No-shows or late cancellations may result in a fee (less any card processing fees) as outlined on our booking page.

4. Health and Safety

Clients must disclose relevant health information before receiving massage services.

If you have a medical condition, consult your healthcare provider before booking.

We reserve the right to refuse service for contraindicated conditions or inappropriate behavior.

5. Payment Terms

Prices for services are listed on the Site and are subject to change without notice.

A deposit payment may be required to reserve your session. Full payment is due at the time of service.

Accepted payment methods: credit card prepayment.

6. Code of Conduct

Our services are professional and therapeutic only.

Any inappropriate behavior, sexual solicitation, or misconduct will result in immediate termination of the session and reporting to authorities.

7. Intellectual Property

All content on this Site, including text, graphics, logos, and images, is the property of Fuller Performance and Recovery LLC and protected by copyright law. Unauthorized use is prohibited.

8. Limitation of Liability

We are not liable for:

Any injuries or conditions resulting from undisclosed health information.

Any damages arising from your use of the Site or services.

9. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of any third-party websites.

10. Changes to Terms

We may update these Terms at any time without notice. Continued use of our site after changes indicates your acceptance of the new terms.

11. Contact Us

If you have questions about these terms, contact us at:

Fuller Performance and Recovery LLC

hello@fullerperformancerecovery.com

Privacy Policy


Effective Date: July 16, 2025

Fuller Performance and Recovery LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and protect your information when you visit our website at www.fullerperformancerecovery.com.

1. Information We Collect

We may collect the following types of information when you interact with our site:

a. Personal Information

Name

Email address

Phone number

Appointment details

Health information you voluntarily share (e.g., through intake forms or consultation requests)

b. Non-Personal Information

Browser type

IP address

Device data

Usage patterns and pages visited

We use cookies to enhance your user experience. You may disable cookies in your browser settings.

2. How We Use Your Information

We use your information to:

Schedule and confirm appointments

Respond to inquiries or messages.

Improve our website and services.

Send updates or newsletters (only if you opt-in).

Comply with legal or regulatory obligations.

We do not sell or rent your personal information to third parties.

3. Third-Party Services

We may use third-party tools for:

Online booking (e.g., Breely)

Payment processing (e.g., Square)

Analytics (e.g., Google Analytics)

These third-party services have their own privacy policies, and we encourage you to review them.

4. SMS Privacy Notice

By providing your mobile number, you agree to receive appointment reminders and service updates from Fuller Performance and Recovery LLC. 

Standard message and data rates may apply. 

Reply STOP at any time to opt out. 

Your information will never be shared or sold.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

  • Third Parties that Help Provide the Messaging Service: We will not share your opt-in to an SMS short code campaign with a third party for purposes unrelated to supporting you in connection with that campaign. We may share your Personal Data with third parties that help us provide the messaging service, including, but not limited to, platform providers, phone companies, and other vendors who assist us in the delivery of text messages.
  • Additional Disclosures: Affiliates: We may disclose the Personal Data to our affiliates or subsidiaries; however, if we do so, their use and disclosure of your Personal Data will be subject to this Policy. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. HIPAA and Health Information

If you share health-related information through our contact forms or during intake:

We treat that information as confidential.

We follow applicable federal and state privacy guidelines for health data.

Information is stored securely and only accessed by authorized personnel.

6. Data Security

We implement standard security measures to protect your data, including:

Secure Sockets Layer (SSL) encryption

Password-protected administrative access

Regular monitoring for website vulnerabilities

However, no method of transmission over the Internet is 100% secure.

7. Your Rights

You have the right to:

Access or update your personal information.

Request deletion of your data.

Withdraw consent to communications.

To do so, please contact us at hello@fullerperformancerecovery.com.

8. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

Fuller Performance and Recovery LLC

hello@fullerperformancerecovery.com